Vida Bakery

“Very tasty and fun gluten free coeliac safe cake! The service was incredible and the experience was very fun and novel! Recommend!”

“I don’t normally post bad reviews for small businesses but we really feel ripped off and quite frankly disrespected after our experience. The bridesmaids and I wanted to order a beautiful gluten free cake for the bride for her bridal shower, as she is gluten free. The reviews looked great, so we thought it would be safe to order from this bakery, but how wrong we were. Firstly, communicating with them was an absolute nightmare and basically impossible. We wanted to organize delivery of the cake to the bridal shower venue and even after repeated attempts to contact them, we were either brushed off or ignored. Eventually, two days before the event, my friend was able to get in touch with them and delivery was finally paid for and sorted. Talk about last minute and by the way we had paid for the cake way in advance online. The day of the bridal shower, we were informed that the cake was actually going to be delivered by uber instead of an insulated van on a hot day. We felt misled as we had paid £18 for delivery! The cake ended up looking awful! It looked like a child could have made it- no care was put into the cake at all and it arrived messy. The taste was ok (slightly dry) but the presentation of the cake looked so bad that we thought it was made to look bad on purpose. In the end, the bridesmaids had to spruce up the cake themselves and added edible flowers and blueberries to make it look half acceptable - bare in mind we are not professional bakers. I have attached the before and after of the cake and it looked a little better after we spruced it up. It’s safe to say we will never be ordering from this bakery again.”

“We’ve used Vida twice now for birthday cakes for our coeliac daughter and they are absolutely fantastic, great customer service and so delicious. Our guests couldn’t believe that it was gluten, dairy and egg free. The cakes looked and tasted fantastic and we will definitely be ordering again”